THE RIFUMO EMPOWERMENT HOLDINGS WEBSITE PRIVACY POLICY

1. INTRODUCTION

Unless the context clearly indicates to the contrary, any capitalised term in this Privacy Policy shall bear the same meaning as defined in the RIFUMO EMPOWERMENT HOLDINGS Website Terms located on the left hand side of the e-Services website screen and upon registration, which definitions shall be deemed to have been incorporated herein by reference.

2. COMPLIANCE WITH APPLICABLE LAW

Protecting User privacy is of utmost importance to the RIFUMO EMPOWERMENT HOLDINGS. Accordingly, the RIFUMO EMPOWERMENT HOLDINGS has developed this Privacy Policy in order to safeguard the User's personal information and to protect the confidentiality thereof. In so doing, the RIFUMO EMPOWERMENT HOLDINGS has paid particular attention to the Constitution of the Republic of South Africa Act, 108 of 1996, the Electronic Communications Act, 25 of 2002 and the Protection of Personal Information Act of 2013 and the common law so as to ensure compliance with all relevant statutory requirements and best practice under South African law.

3. NO LIABILITY FOR UNAUTHORISED DISCLOSURE

While the RIFUMO EMPOWERMENT HOLDINGS will do all things reasonably necessary to protect the User's rights of privacy whilst on the RIFUMO EMPOWERMENT HOLDINGS website, the RIFUMO EMPOWERMENT HOLDINGS cannot accept any liability whatsoever for unauthorised or unlawful disclosure of the User's personal and confidential information made by third parties who are not subject to the RIFUMO EMPOWERMENT HOLDINGS's control.

4. PERSONAL INFORMATION

For purposes of this Privacy Policy, "personal information" includes the User's:

• Initials, surname, first name
• Passport number/identity number
• Date of birth
• Gender
• Cellphone number
• E-mail address
• Home telephone number
• Work telephone number
• Fax number
• Residential address
• Postal address
• Initial of spouse
• First name of spouse
• Identity number of spouse
• Date of birth of spouse
• Name of a non-relative and contact number (required for purposes of registration)
• Account numbers where accounts are transmitted via e-mail (required for purposes of meter readings)
• Declaration of income (where a juristic person registers for the RSC levy service)
• The value of the User's property (where the User makes use of the Valuation Service)
• Vehicle registration number and date of offence (where a User wishes to pay a traffic fine online)
• Information pertaining to juristic persons (e.g. Company Name, Company registration number)

5. CONSENT TO COLLECTION

By accepting the RIFUMO EMPOWERMENT HOLDINGS Website Terms, the User consents to the RIFUMO EMPOWERMENT HOLDINGS's collection of personal information on an ongoing basis for the continued duration of the User's relationship with the RIFUMO EMPOWERMENT HOLDINGS, subject to the limitations set out in this Privacy Policy.

6. COLLECTION OF PERSONAL INFORMATION

The RIFUMO EMPOWERMENT HOLDINGS collects personal information where such personal information is necessary for the purposes mentioned in clause 4 and more generally, to provide a particular Service. In addition, the RIFUMO EMPOWERMENT HOLDINGS also collects personal information for:

• Subscribing to the Corporate JTC newsletter
• Improving its Service offering
• Increasing Service efficiency
• Communicating with Users
• Providing the Services to Users
• Authenticating a User
• Providing a User with access to restricted pages on the Website
• Compiling non-personal statistical information about browsing habits, click patterns and access to the Website

7. COOKIES

The RIFUMO EMPOWERMENT HOLDINGS uses cookie technology which comprises tiny pieces of data or a small text file that is stored on a User's computer hard drive and which contains information about a User, so that the next time a User visits the Website, the cookie reminds the RIFUMO EMPOWERMENT HOLDINGS of who the User is, enabling the Johannesburg Tourism to achieve its goal of providing a valuable online experience to all Users. A User is able to however, disable this cookie technology in its own Internet browser.

8. CUSTOMER DATA

The User Data collected by the RIFUMO EMPOWERMENT HOLDINGS is used solely in connection with granting Users access to the Website and for purposes of monitoring the User's use of the Website so as to limit or prevent breaches of security.

9. DISCLOSURE OF PERSONAL INFORMATION

The RIFUMO EMPOWERMENT HOLDINGS will not disclose any personal information it collects to any third party without the User's consent, other than to credit bureaus and to other organisations where the RIFUMO EMPOWERMENT HOLDINGS is required to do so by law. The RIFUMO EMPOWERMENT HOLDINGS will also provide personal information to law enforcement authorities in response to subpoenas and other lawful requests where the RIFUMO EMPOWERMENT HOLDINGS believes that the disclosure of such personal information is necessary to identify, contact or institute legal proceedings against third parties who jeopardise the provision and rendering of the Services by the RIFUMO EMPOWERMENT HOLDINGS.

10. RETENTION OF PERSONAL INFORMATION

All personal information is stored on the RIFUMO EMPOWERMENT HOLDINGS registration database until such time as the User elects to de-register itself from the Services. As such, all personal information will only be retained for as long as it is necessary to fulfil the purposes mentioned in clauses 4 and 6 above.

11. ACCURATE AND UP TO DATE

The RIFUMO EMPOWERMENT HOLDINGS will use its best endeavours to keep the personal information it collects as accurate, complete and up to date as is necessary for the purposes mentioned in clause 4 and 6 above, and the RIFUMO EMPOWERMENT HOLDINGS shall, from time to time, request the User to update its personal information on the Website. Users are able to review or update any personally identifiable information that the RIFUMO EMPOWERMENT HOLDINGS holds on the User by accessing its account online or by e-mailing or phoning the RIFUMO EMPOWERMENT HOLDINGS. In order to better protect Users and safeguard personal information, the RIFUMO EMPOWERMENT HOLDINGS does take steps to verify a User's identity before granting access to its account or making any corrections to its personal information. As part of its routine maintenance, the RIFUMO EMPOWERMENT HOLDINGS removes undelivered e-mail addresses from its database after a period of three months.

12. SECURITY

The RIFUMO EMPOWERMENT HOLDINGS uses encryption, firewalls and other security technology and procedures to help protect the confidentiality of personal information and prevent unauthorized access or improper use thereof. All personal information will be stored and securely hosted and located in a secure environment.